Last updated: November 14, 2025

This Privacy Policy explains how Maiver LLC (“Maiver”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website maiver.us or use our services, including our SMS notification program.

By using our website or services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order information and transaction details
  • Any information you provide when you contact us or interact with support

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring URLs

This information is used for security, analytics, and to improve our services.

1.3 SMS Program Data

If you opt in to receive SMS messages from us, we may collect:

  • Your mobile phone number
  • Time and date of messages sent and received
  • Delivery and engagement information (e.g., delivery status, opt-outs)

2. How We Use Your Information

We use your information to:

  • Provide and operate our services
  • Process and fulfill orders and payments
  • Send order confirmations, shipping updates, and account notifications
  • Communicate with you about support, security, or service-related issues
  • Maintain and improve our website and internal systems
  • Comply with legal obligations and prevent fraud or abuse

We do not sell your personal information.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the EEA or UK, we process your information based on:

  • Your consent (e.g., when you opt in to SMS or marketing messages)
  • Contractual necessity (to provide the services you request)
  • Legitimate interests (such as preventing fraud and improving our services)
  • Legal obligations (e.g., tax and accounting requirements)

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and performance
  • Improve user experience

You can control cookies through your browser settings, but disabling cookies may impact some features of the site.

5. Sharing of Information

We may share your information with:

  • Service providers, such as payment processors, hosting providers, SMS gateways, and analytics tools, strictly to operate our services
  • Professional advisors, such as lawyers and accountants, where necessary
  • Authorities, if required by law or to protect our rights, users, or the public

We do not sell or lease your personal information to third parties.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services and operate our business
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements

When data is no longer needed, we will delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, where applicable
  • Object to or restrict certain types of processing
  • Withdraw consent at any time (for example, by replying STOP to SMS messages)

To exercise these rights, contact us at privacy@maiver.us.

9. SMS Program and Opt-Out

If you opt in to our SMS program, you can:

  • Reply STOP to any message to cancel SMS communications
  • Reply HELP to receive assistance

For more details, please see our SMS Policy.

10. International Transfers

Maiver LLC is based in the United States. If you access our services from outside the U.S., your data may be transferred and processed in the United States or other countries that may not have the same level of data protection as your home jurisdiction.

We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Maiver LLC
Email: privacy@maiver.us
Address: 8206 Louisiana Blvd NE, Ste A #5748, Albuquerque, NM 87113, United States